Hospitality Staff Training

Front of house, kitchen, and shift leadership for managers — on-site or fully remote

12
Areas In The Full Curriculum
20+ yrs
F&B Operations Experience
£950
One-Day Training
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Who The Training Is For

Three groups, trained separately where it makes sense to.

Front of house Service sequence, floor standards, the conversation with a guest.
Kitchen Order accuracy, allergen awareness, section discipline and pass routines.
Management A separate layer on shift leadership — running a shift, delegating, holding a standard.

Format

Delivered on-site or fully remote, whichever suits you. Any group size. A remote follow-up session is included in every booking.

You receive the training handbook as a PDF, plus an editable version so you can train new starters yourself afterwards without booking again.

The Twelve Areas

These twelve areas are the full curriculum. The three-day programme covers the whole set. The one-day covers a selection, agreed with you before the visit — twelve areas are not covered in a single day, and any training that claims otherwise is skimming.

01Sequence of service and floor standards
02Upselling without pressure
03Drinks knowledge — wine, coffee, cocktails
04Complaint handling and recovery
05Opening and closing routines
06Allergens and food safety awareness
07POS and order accuracy
08Speed of service and table turns
09Shift leadership and delegation
10Cleaning and section discipline
11Cash and till handling
12Keeping standards consistent across multiple sites

The allergens and food safety module covers awareness and floor practice. It is not accredited training and does not replace Level 2 Food Hygiene or statutory allergen training, which your team should hold separately. The certificate issued at the end of the three-day programme is an Epicurean Digital Consultants certificate of completion, not an accredited qualification.

Training Investment

Prices are per booking, not per head, and hold for any group size.

One-Day Training

A selection of the twelve areas

£950

One-time payment

  • ✅ One training day, on-site or remote
  • ✅ Areas agreed with you before the visit
  • ✅ Any group size
  • ✅ Remote follow-up session included
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FULL CURRICULUM

Three-Day Training

All twelve areas

£2,850

One-time payment

  • ✅ All twelve areas covered
  • ✅ On-site or remote, any group size
  • ✅ Remote follow-up session included
  • ✅ Training handbook included — PDF and editable
  • ✅ EDC certificate of completion
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Training Handbook

Standalone

£1,300

One-time payment

  • ✅ The handbook on its own, without a training day
  • ✅ PDF plus an editable version
  • ✅ Train new starters yourself
  • ✅ Included with the three-day programme
Request The Handbook

All prices in GBP. See pricing.html for the full price list.

The Certificate

Everyone who completes the three-day programme receives an Epicurean Digital Consultants certificate of completion.

The allergens and food safety module covers awareness and floor practice. It is not accredited training and does not replace Level 2 Food Hygiene or statutory allergen training, which your team should hold separately. The certificate issued at the end of the three-day programme is an Epicurean Digital Consultants certificate of completion, not an accredited qualification.

Who Delivers It

The training is delivered by Ali Solak, who has spent over twenty years in hospitality operations across more than 250 outlets in five countries, including recruiting and training opening teams for multiple London launches. The material is what he uses on the floor, not a syllabus written from a textbook.

Arrange Training

Tell us which of the three groups you want trained and which areas matter most, and we will confirm the format and the date.

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